FAQ's

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Reaching groups of people on the go used to be difficult if not impossible. Bulk text messaging is rapidly becoming the most powerful weapon in the marketing arsenal - it is the only communication medium capable of reaching groups of people instantaneously - regardless of where they are.

Text marketing is an exciting and promising business tool. Used correctly it is one of the best ways to reach people at a low cost with a high level of response.

  • More immediate than other mediums
    • It allows you to offer instant incentives like prizes, raffle numbers or VIP passes; or instant information like price changes, sale messages or venue and entertainment updates.
  • High message retention
    • Unlike other mediums, the information you send is retained on the receivers mobile phone, making it easy and convenient for them to action the sent message
  • Higher Click Through Rates
    • Recent research suggests the average click-through rates for text messaging are five times higher than those of standard online advertising and provide stronger recall rates than television advertising

Benefits of Our Panel

  • Unique Algorithm for faster delivery of Messages
  • Unlimited Sender ID
  • Unlimited Validity
  • API to Integrate In Your Software
  • Live Delivery Report
  • Dynamic Messaging
  • Bulk Excel Upload
  • ault tolerant Systems

What is the difference between User and Reseller?

Users can send SMS from Web Panel, Excel Plugin , API . But Resellers apart from sending sms can also sell SMS to their own customers.Resellers get a white labeled panel where in they can brand to their needs . They will be provided with admin rights so that they can manage their own users.

What are the different modes of sending SMS from web panel? ?

  • Single SMS – Instantly send upto 10000 numbers
  • Group SMS - Store contacts in the group and send SMS
  • Excel 2 SMS Static – Send SMS from contacts stored in Excel (only .xls file)
  • Excel 2 SMS Dynamic – Send Dynamic SMS from contacts and content stored in Excel (only .xls file)

How many numbers maximum I can send sms at a single shot ?

  • Single SMS – 10,000 sms
  • Group SMS - 2,00,000 sms
  • Excel 2 SMS Static – 65,000 sms
  • Excel 2 SMS Dynamic - 65,000 sms

What is Sender Id?

Sender ID is the Name which goes in the Header of the SMS . It can be alpha numeric and maximum 6 characters. Eg : ICICIBNK . It can be your company name , product name , any names.

What is “ TM “ or “ LM “ or “TD” or “BL” which comes on SMS?

It is the operator code and it is mandatory as per TRAI’s rule . Its automatically gets added to the sender id when the message is sent.

  • TM- Tata Maharashtra
  • TD – Tata Delhi
  • TA – Tata Andhra
  • LM – Loop Mobile
  • DZ – Aircel
  • BL,BA ,BZ - BSNL

What is DND With Filtering or Without Filtering Routes Used for?

DND - Do Not Disturb Numbers . As per TRAI’s rule commercial sms should not be sent to DND Numbers registered with them . So we have two routes

With DND Filtering - SMS Sent through this route will not be sent to DND Numbers if present . We have systems so that it will be automatically filtered in run time when it is sent.

Without DND Filtering - SMS Sent through this route will be sent to DND Numbers if present . There will be no filtering for this route.

What is DND With Filtering or Without Filtering Routes Used for?

With DND Filtering – Used for promotional purpose. But strictly no lottery messages. No Content regarding lottery , sex , racism, politics .

Without DND Filtering - Used for Transactional purposes like schools , banks , closed group messaging , messaging to your customers.

Can I use DND Without Filtering Route for promotional purposes?

No. You should not use it for promotional purpose. It is used only for transactional purpose. We have separate team for monitoring this route. If your account is found using this route for promotional purposes , Your account will be deactivated immediately and fine will be levied or it might lead to closure of the account.

Can I use DND Without / With Filtering Route for sending Lottery Messages?

No. You should not use it for lottery purpose. It is used only for transactional purpose. We have separate team for monitoring this route. If your account is found using this route for promotional purposes , Your account will be deactivated immediately and fine will be levied or it might lead to closure of the account.

How will I know that my sender id is approved?

You will get an instant sms notification after the sender id is approved. You can start sending sms right away with that sender id.

What is a Credit and how many characters it includes ?

1 Credit is a message with 160 characters.

Can I send messages with more than 160 characters and how will credits be deducted?

Yes you can send messages upto 800 characters . 1 credit will deducted for every 160 characters. Suppose you have 180 characters message . It ll take 2 credits.

How can I Schedule SMS for future?

You can schedule any number of sms in future by going to Schedule SMS option. You can schedule either by group or single.

Is there any maximum limit to schedule sms?

No , there is no maximum limit . However for better throughput please schedule only if necessary.

How do I Send SMS from Excel (only .xls file)?

Please store all the numbers in the first column without 91 and without heading . Then go to Send Bulk SMS -> Upload File and upload the file and send sms.

How do I Send Different SMS to Different Numbers from Excel (only .csv file)?

Please store the phone numbers in the first column and rest of the content in the remaining columns. Then go to Send Bulk SMS -> Upload File. Upload the file and type the content as , to replace the corresponding fields.

For example , you want to send salary details to your employees.

Excel Sheet

 

Phone Name Cash
9111123334 Ram 3,000
9111111134 Ravi 4,000
9111111120 sam 5,000

 

Example message :

Dear < field1 > , Your salary of Rs. < field2 > is credited to your bank account successfully.

Likewise any number of fields can be added and messages can be sent accordingly.

How to plugin SMS to my Website?

You can use our HTTP API to plugin sms to your website.

What is HTTP API?

HTTP Application Programming Interface is used to send sms from any application instantly connected to internet.

You can use ASP , ASP.NET , PHP , JSP and any scripting languages to send sms.

How do I check the message which I have sent is delivered or not?

Quick SMS -> Send SMS History and see the report. To download the excel file please click on "dlr_csv"

What are the meaning of DELIVRD, EXPIRED , UNDELIVRD in the report?

DELIVRD – SMS Delivered

EXPIRED – SMS gets expired before It reaches the handset . It might be due to the unavailability of handset.

UNDELIVRD – SMS undelivered to the mobile number

FAILED – Delivery Failed to the mobile number

NDNC Failed – DND Number . Please check http://164.100.9.238/ndncregistry/index.jsp for detais

Sub SMSC – SMS Submitted to our SMSC and waiting for report to get updated

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